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Refund Policy...
#1 Marine Boat Hooks at Wholesale Prices!
Claims:
Acquah's Enterprise products are carefully inspected and packaged to assure that they will reach you in good condition.
Product damage or loss occurring in transit is the responsibility of the carrier. In the event of such loss, you must
advise the carrier within 10 days after delivery and secure the carriers notation of damage or shortage in the freight
bill. We suggest you file a claim with the carrier immediately thereafter. We will give you all reasonable assistance in
tracing shortages and filing claims.
Returns:
Any Product Return Must Have Prior Return Authorization.
Non-Defective Product:
Acquah's Enterprise will not accept any non-defective returns, unless due
to the fault of Acquah's Enterprise. Non-defective product returns will be subject to a minimum 25%
handling charge, or will be returned to the customer at their expense.
Defective Product:
Defective Product:
Credit will not be issued for defective product without written
authorization. You must report the return within 2 business days from your delivered date. Please include an itemized
list of materials to be returned, the reasons for return, and the date and number of the
Acquah's Enterprise invoice / receipt.
Any Product Return Must Have Prior Return Authorization.
Non-Defective Product:
Acquah's Enterprise will not accept any non-defective returns, unless due
to the fault of Acquah's Enterprise. Non-defective product returns will be subject to a minimum 25%
handling charge, or will be returned to the customer at their expense.
Cancellation Fee
Once you place your order you have 24 hrs to cancel. If you go beyond the time allowed you will be responsible to pay a cancellation fee of 10% of the total order. You may be subject to a waiver by the approval of Acquah's Enterprise corporation.
Restocking Fee
Buyers may be charged a restocking fee that depends on the type of condition in which it was returned.
Acquah’s Enterprise charge a restocking fee as follows:
Up to 50% of the items price for items that are not in there original condition, or are damaged or missing parts for reasons other than Acquah’s Enterprise error.
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